PRIVACY POLICY

Effective Date: 20/08/25

I, James Robert McFarlane, trading as Derbyshire Tags & Plaques (and related custom design/printing services), respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, and store your data.

1. Information I Collect

I may collect the following information when you make an enquiry or place an order:

  • Name and contact details (such as email address, phone number, and postal address).

  • Order details (such as product type, design specifications, and delivery information).

  • Any files or information you provide for custom designs.

I do not collect unnecessary information or sell your data.

2. How I Use Your Information

I use your information to:

  • Respond to enquiries and provide quotes.

  • Process and deliver orders.

  • Keep records required for accounting and tax purposes.

  • Improve services and customer support.

3. Marketing

I may occasionally use your email to send updates about products and services.

  • You can opt out at any time by replying unsubscribe or contacting me directly.

4. Sharing Your Information

I do not sell, rent, or trade your personal data.
I may share information only with trusted third parties (e.g., delivery services or payment providers) when necessary to complete your order.

5. Data Storage & Security

  • Emails and order details are stored securely.

  • I retain order records for as long as required by UK law (normally up to 6 years for accounting purposes).

  • After this period, your data is deleted.

6. Your Rights

You have the right to:

  • Request a copy of the personal data I hold about you.

  • Request corrections or updates.

  • Request deletion of your data (unless I am legally required to keep it for tax/accounting).

To exercise these rights, please contact me at: James@derbyshiretagsplaques.com

7. Cookies

This website may use cookies to improve your browsing experience. By continuing to use the site, you consent to my use of cookies.

8. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:
James Robert McFarlane

James@derbyshiretagsplaques.com