TERMS & CONDITIONS

Effective Date: 20/08/25

These Terms & Conditions govern all orders and enquiries with James Robert McFarlane (“I”, “me”, “my”), trading as Derbyshire Tags & Plaques (and related custom design/printing services). By placing an order or using this website, you agree to these Terms.

1. Orders & Custom Work

  • Orders are placed through email (or other agreed communication channels).

  • All products are made to order. Once design or production has begun, orders cannot be cancelled or refunded.

  • Any custom designs created by me remain my intellectual property unless otherwise agreed in writing.

  • I may provide design files (such as PDFs or 3D models) for review, but these are for your personal/business use only.

2. Ownership of Designs

  • Any designs, prototypes, or final products I create remain my property unless agreed otherwise in writing.

  • I reserve the right to use images of products, designs, and prototypes for marketing, portfolio, or promotional purposes, unless you specifically request in writing that I do not.

3. Customer Responsibilities

  • You confirm that any artwork, text, or logos you provide are owned by you or that you have permission to use them.

  • You agree not to ask me to reproduce anything unlawful, offensive, or infringing on someone else’s rights.

  • By placing an order, you confirm that you are at least 18 years old or have permission from a parent/guardian.

4. Liability

  • While I take care to ensure accuracy and quality, all products are provided “as is.” I am not liable for indirect or consequential losses.

  • My liability for any claim is limited to the value of the order.

 

  • When you place an order through email (or other agreed channels), I collect only the information needed to process your enquiry and order (such as your name, email, address, and order details).

  • This information is stored securely and retained only for as long as required for legal/accounting purposes.

  • Please see my Privacy Policy for full details.

 

6. Governing Law

  • These Terms & Conditions are governed by UK law, and any disputes will be handled under the jurisdiction of UK courts.